Amazon Prime was introduced by the Amazon company in 2005. Prime is a membership service offered from the Amazon company and offers an exclusive service to Amazon customers. The membership includes two-day shipping and even one-hour delivery in some areas of the country. However, this is only with Amazon itself. If you are buying from a seller on Amazon, you may only be offered a discounted price for delivery to your address. In the UK, you can expect to pay roughly £70 a year to subscribe to the service, which automatically renews itself each year.
Amazon Instant Video is also available to Amazon Prime members and means that users can stream a range of 5000 films and TV shows. Much like Netflix, the Prime Instant Video service is included within the Amazon Prime annual price and gives members the option to browse at their leisure. New shows and films are added to the Amazon Prime Instant Video service on a weekly basis.
|Department||Contact Number||Opening Hours|
|Amazon Prime Customer Service Contact Number||0843 218 9648||24/7|
|Amazon Prime Head Office Contact Number||0843 218 9649||9am-6pm|
|Amazon Prime Instant Video Contact Number||0843 218 9663||24/7|
|Amazon Prime Delivery Helpline||0843 218 9664||24/7|
|Contact Number for Amazon Prime Music||0843 218 9665||24/7|
|Amazon Prime Complaints Contact Number||0843 218 9666||24/7|
|Amazon UK Careers Helpline0843 218 9663||24/7|
Amazon Prime Customer Service Contact Number 0843 218 9648
For general enquiries regarding the services offered to the customer with Amazon Prime, or for information regarding the price of the service, the Amazon Prime Customer Service Contact Number is the number to call.
You may find, if your query is more personal, that calling another number, such as the complaints line, would be better suited to you. In which case, you can call the Complaints helpline, the number of which can be found in the directory above.
If you are unsure which number you need to call, the calling the Amazon Prime Customer Service Contact Number will ensure you are put in contact with a member of the team who can transfer you straight through to the current department.
Amazon Prime Head Office Contact Number 0843 218 9649
With offices all over the world, the Amazon UK Head Office is located in Slough, Berkshire. Using this number will connect you directly to a member of the head office team, without the need for automated message services.
You don’t have to call the number above. If you’re unsure about talking to people over the phone, you can put pen to paper and write a letter to the people at the Amazon Head Office Address!
Simply address your letter to the Amazon Head Office Address, which can be found at the top of this page. Someone from the team will aim to be in contact with you within two weeks of your letter being received. If you have waited a month, and have not yet received a letter, then we suggest you call a member of the team on the number above.
Amazon Prime Instant Video Contact Number 0843 218 9663
Amazon Instant Video is one of the main features available to Amazon Prime Customers. Users can stream a range of 5000 films and TV shows. Much like Netflix, the Prime Instant Video service is included within the Amazon Prime annual price and gives members the option to browse at their leisure. New shows and films are added to the Amazon Prime Instant Video service on a weekly basis.
Sometimes, Amazon Prime will commission episodes of new series to be made exclusively for Prime members. Examples of this are Extant and Ripper Street, which was commissioned and taken over from the BBC by Amazon in late 2016.
If you would like to “try before you buy” you can do so by trialling Amazon Prime for 30 days. Doing so means you will need to enter your card details, however. If, after 30 days, you have no cancelled your trial, you will be automatically charged the rate for Amazon Prime at their annual rate.
When trialling Amazon Prime, you will be able to access all the content on Amazon Prime Instant Video.
Amazon Prime Delivery Helpline 0843 218 9664
With Amazon Prime, you will receive all items within two days of ordering. On some items, and depending on whether you live in an area that has the service, you could receive items within an hour of ordering from the website.
To find out if you are eligible, simply head to the checkout with Amazon and check the delivery options available to you. You can also call the Amazon Prime Delivery Helpline above for more information on delivery charges from non-Amazon sellers.
You will usually have to pay something towards delivery when ordering from a non-Amazon user. However, this will be discounted from the normal rate charged to non-Prime members.
Contact Number for Amazon Prime Music 0843 218 9665
Amazon Prime Music, along with Kindle Unlimited and other perks, is yet another part of Amazon Prime that users can enjoy. You can stream, download and even download free albums when they become available. Simply head to the Amazon Prime Music section on their website, and browse to your heart’s content!
You will be able to find albums and listings from band and singers in the Top 40, along with alternative singers and artists. You will be able to find a list of Motown classics, alongside upcoming tracks that will not be in the charts, or on Spotify/iTunes for a number of weeks to come
Amazon Prime Complaints Contact Number 0843 218 9666
You can call the Amazon Prime Complaints Contact Number if you are having an issue with your Amazon Prime account, or if are waiting too long for your Amazon package to be delivered to you. You can also use this number if you would like to revoke your auto renewal of Amazon Prime.
Alternatively, you can write a letter of complaint to the Amazon Prime Head Office Address above. Complaints can also be made about any service provided to you by Amazon Prime, including Amazon instant video and Amazon Music.
Amazon UK Careers Helpline 0843 218 9663
For information on current job opportunities with Amazon UK, or for information about a job application, you can use this number above to be put in contact with a member of the Amazon UK Careers team.
Currently, you are unable to apply for jobs over the phone with Amazon, but you can apply online on their jobs page. Simply make an account and upload your CV. From there you can apply. You may be asked a series of questions relating to your experience, your personal life, and how you would deal with the pressure of working for such a large company.
If you would like to speak to someone about your application, or about a glitch on the Amazon Careers website, this is also the number you need to call.
More about Amazon UK
Amazon Prime also offers a Kindle Unlimited service. Unlike the regular service from Kindle, Prime customers can receive a number of free eBooks and magazines delivered straight to their devices.
You can find all the latest free books on the Kindle section of the site, alongside all the lasts kindle devices and upcoming releases from the company.
Echo, the latest technology from Amazon, provides customers with a Siri-type service and can order items from Amazon at the mention of an item. You can find out more about the echo device from Amazon on the Amazon website.